Review and publicity of administrative procedures achieved good results in 2019

In 2019, the review and publicity of administrative procedures in the province continued to achieve good results. Many localities and units have paid close attention to the review and publicization of administrative centers in order to create favorable conditions for people and organizations to access administrative center forms.

People see the public listing of administrative procedures at the People's Committee of Lai Thieu ward, Thuan An town

Based on the plan of controlling the administrative center issued by the Provincial People's Committee, in 2019, agencies and units of the province have actively and actively implemented synchronously and effectively control tasks of administrative center. Specifically, the Department of Justice advised to organize the implementation of construction, inspection, review and systematization of legal documents; focus on improving the quality of comments and evaluation, in order to contribute to improving the quality of documents issued by the Provincial People's Committee, ensuring the compliance with the law, close to the actual situation in the locality. The Department of Natural Resources and Environment has gathered important contents on reviewing and publicizing administrative centers, providing online public services at level 3 and level 4 on its website. In 2019, the department will list receiving addresses and comments at the OSS section of the department; distributing satisfaction surveys of citizens and businesses directly to deal with administrative centers at the OSS section of the department.

As noted by reporters, localities such as Thuan An town, Thu Dau Mot city, Tan Uyen town, Bau Bang district ... have focused on reviewing legal documents, performing well public posting at the head office, at the "one-stop-shop" section and on the website, creating favorable conditions for individuals and organizations to implement the administrative center. Specifically, Thuan An town has built a standard "one-stop-shop" division, 100% of administrative centers are public. The People's Committee of Thu Dau Mot City promptly discovers that the document is invalid or no longer suitable to the newly issued and removed document. Regarding receiving and handling feedback and proposals on administrative centers and wards of Thu Dau Mot city that have well handled feedback and recommendations of people and organizations. Particularly, the Thu Dau Mot City Public Administration Center has also publicized the address for receiving feedback, recommendations, publicized recommendations and answered recommendations on the website of Thu Dau Mot City.

At the commune level, the People's Committee of Vinh Phu ward and Thuan An town have emerged as typical units of public administrative review. Vinh Phu Ward People's Committee has equipped information boards listing regulations on administrative centers, fees, charges, and processing time for each type of dossier as prescribed. At the People's Committee of Phu Loi ward, Thu Dau Mot city, many people expressed their satisfaction with the public listing of the administrative center equipped beautifully according to the ISO quality management process, creating favorable conditions for people. people come to be the administrative center. This table publicizes documents, forms, order of settlement and specifies the composition of dossiers, fees and charges of each field. Similarly, the People's Committee of Phu My Ward, Thu Dau Mot City, announced 158/158 administrative centers to be solved, including 36 administrative centers to connect. The above-mentioned localities, together with the People's Committee of My Phuoc ward and Ben Cat town, are evaluated by the provincial People's Committee as one of the top 10 localities at the commune level to well perform the review and publicity of administrative centers in 2019.

Evaluation of the Provincial People's Committee shows that the public listing of administrative centers in the province has been done regularly by most agencies, but the quality of this work has not been uniform. . According to the reports of agencies and units, the public listing of the administrative center at the offices of the agencies or units directly handling the administrative centers is carried out fully and strictly according to regulations. However, the actual inspection at some units shows that the provincial and district administrative units perform relatively well but in some communal units this work is not synchronized. The Provincial People's Committee requests, in the near future, agencies and units to identify the review and publicity of administrative centers as one of the key tasks, paying attention to the review and publicization of the administrative centers at the place of receiving and handling administrative centers; implementing administrative center at the unit; pay attention to the receipt and handling of feedbacks and proposals of individuals and organizations on administrative regulations; reviewing and evaluating administrative centers according to the provincial plan.

Reported by Ho Van – Translated by Vi Bao

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