Staff of civil services and cadres to be trained up in era of the 4th Industrial Revolution

Districts and cities in Binh Duong province have been determined to build a professional and dedicated team of officials and civil servants to serve the people and businesses, following the ideology of President Ho Chi Minh: "Officials are the root of all work", "The success or failure of all tasks depends on the quality of officials."

Image construction

The image of civil servants in Di An City and the wards of the city going to each neighborhood to guide and support people in registering for public service accounts, using online public services, and other utilities such as creating free digital signatures, registering accommodation through the Public Service Portal of the Ministry of Public Security etc. has created a beautiful image of dedicated and professional civil servants in the hearts of the people. Mrs. Bui Thi Kim Nguyen, Director of the Public Administration Service Center of Di An City, said that since August 2024, Di An City has mobilized civil servants to work overtime once a month on weekends at the office of the executive board of neighborhoods and apartment buildings in the city to support residents and businesses in digital transformation. To implement the "Mobile Public Administration" model of serving households, TP.Dĩ An has mobilized nearly 100 civil servants from the city to the wards to serve the people, organizations to complete administrative procedures on the network environment to help people have a public service account, have a digital signature, and be able to complete the entire administrative process.

Officials of Binh An Ward, Di An City organize the model of "Mobile Public Administration" to serve the people.

According to Mrs. Nguyen, in order to achieve this, civil servants not only need to meet the three criteria of virtue, talent, and courage, but also need to equip themselves with new knowledge about information technology and digital transformation in order to better serve the people in accordance with the true essence of the government close to the people, understanding the people. And the goal of e-government, digital government is to serve the interests of the people. “To clarify this, each civil servant of the center as well as the wards participating in the model all work with a high sense of responsibility, dedication, and wholeheartedly guide and assist the people in grasping the true benefits and conveniences of digital transformation, of the digital government in the future,” Mrs. Nguyen shared.

The reality shows that wherever the authorities pay attention to the work of officials, there will always be a professional civil service team that meets the requirements of the 4^th industrial revolution era. Specifically, in Thu Dau Mot City, during the term 2020-2025, the Party Committee of Thu Dau Mot City always pays attention to training and fostering a professional civil service team, daring to think, daring to do, daring to take responsibility, especially in difficult situations. The majority of people are satisfied with the service work of civil servants at the Public Administration Service Center of Thu Dau Mot City and the "one-stop" department of 14 wards,

Attention paid to training

To aim at building an electronic government, a digital government, in the past time, the Provincial Party Committee Organizing Committee, the Provincial People's Committee, the Department of Home Affairs, districts, and cities in the province have organized hundreds of training classes, fostering the application of information technology, digital transformation for the civil servant team to quickly adapt and apply scientific and technological advances, promote the completion of building and developing an electronic government, towards a digital government, associated with building a smart city in Binh Duong.

Mr. Nguyen Thanh Uy, Vice Chairman of the People's Committee of Thuan An City, said that in order to build a workforce of civil servants that meets the requirements of the 4^th industrial revolution era, Thuan An City regularly organizes short-term training courses and professional development programs for civil servants, especially focusing on training in information technology skills, communication, and handling documents in an online environment. The training and development have helped civil servants apply information technology to innovate working methods, enhance productivity, and improve the operational efficiency of state administrative agencies at all levels to ensure the capacity to operate the digital economy and digital society to meet the requirements of local economic and social development.

Mr. Pham Van Bay, Vice Chairman of the People's Committee of Di An City, also said that Di An City always pays attention to the work of officials. The city has reviewed the functions and tasks of each department, each civil servant, and arranged practical job positions, especially at the "one-stop" departments at all levels, where civil servants directly handle administrative procedures for people on paper documents, as well as on computer software. Currently, the team of civil servants in Di An City not only meets the standards of soft skills and hard skills, but also has a dedicated and enthusiastic spirit of serving the people and businesses.

The record shows that, in the first 9 months of 2024, localities in the province have actively built the image of officials with exemplary qualities, promoting democracy, having cultural behavior towards people, businesses directly and also on the online environment to ensure the capacity to operate the digital government, digital economy, digital society to meet the requirements of socio-economic development, national defense - security and international integration.

Reported by Ho Van – Translated by Vi Bao