Bac Tan Uyen eyes many efforts to reform administrative procedures

Recently, Bac Tan Uyen District People's Committee has always paid attention to the reform of administrative procedures in order to best serve the needs of documents and procedures for people and businesses. Currently, along with specific solutions, the District People's Committee is focusing on propaganda to raise awareness about the reform of administrative procedures in the area.

"One-stop shop" officials in Bac Tan Uyen district handle administrative procedures for people. Photo: Cao Son

People are satisfied

To the "one-stop shop" department of the People's Committee of Bac Tan Uyen district, many people expressed their satisfaction with the service style and handling administrative procedures here. Ms. Tran My Phung (Lac An commune) said that she had the opportunity to return to the District People's Committee to do administrative procedures on land and show her satisfaction, especially in a cool and modern waiting area invested by the People's Committee. And Mr. Tran Van Long (Dat Cuoc commune) said that he came to make procedures to establish a business, many forms he did not understand were guided by a "one-stop" officer. He said: “Many times I went to the" one-door "department, the District People's Committee witnessed that the staff here worked hard in the spirit of not working out. There are days even though it was 12 noon but there are still people who are also officials to handle administrative procedures for people. I am very pleased with the application receiving department. "One-stop" staff is more welcoming, guiding and open-minded than before. I feel very pleased with the happy attitude of the officials in charge of handling administrative procedures for people here. ”According to the general recognition, with a high sense of responsibility, Bac Tan Uyen District People's Committee has focused on effectively directing the administrative procedure reform, improving the efficiency and effectiveness of administration of the grassroots government apparatus. in a fast, accurate and lawful direction; improve public service ethics of cadres and civil servants. Many types of administrative procedures are simplified, creating favorable conditions for people and businesses to contact to solve work. In 2018 and the first quarter of 2019, implementing the direction of the Provincial People's Committee, the implementation of administrative reform and administrative procedure reform of Bac Tan Uyen district has many good changes towards a platform. it is transparent, effective, effective, associated with building "friendly government of the people, by the people, for the people" and "friendly offices for the people to serve". This is understandable why the "one-door" section of the People's Committee of the district has recently been praised and trusted by people, especially guiding people to fill out forms and publicize clear and transparent administrative procedures.

Serving the people

In 2018, the whole district of Bac Tan Uyen made public and listed 44 fields with 296 administrative procedures under the jurisdiction of the district-level People's Committees and People's Committees of communes and towns; transparent transparency of the order and short handling time; collect fees and charges in accordance with regulations etc. at the place of handling administrative procedures, on the website of the district with a view to serving the people. Another bright point is that since the application of the district-level One-stop-shop project, the settlement of administrative procedures in Bac Tan Uyen district has made clear changes. The department receives records and returns the results of Bac Tan Uyen District People's Committee, as well as the communes invested in new construction, equipped with many equipment for office work. At agencies and communes, computers are equipped with internet-based computers and photocopiers, giving priority to those places that directly interact with people and enterprises to settle administrative procedures quickly, promptly and through smoothly and conveniently.

As noted, the average leader of the District People's Committee signed over 200 records and procedures for people on a daily basis under the "one-stop-shop" mechanism. This is the clearest evidence for effective application of information technology in Bac Tan Uyen district in administrative procedure reform. Another figure also shows that the district's remarkable progress is the proportion of cadres and civil servants who use the e-mail system to reach 100% in the exchange of work, in handling administrative procedures.

In 2019, Bac Tan Uyen district continued to propagandize and raise awareness for cadres, party members and people on administrative reforms; develop a project on organizing the dossier receiving and result returning unit according to the one-door and one-stop-shop mechanism at the district People's Committee and People's Committees of communes and townships. Along with that, the district focused on reviewing the system of legal documents; improve the quality of legal documents, ensure the legal, synchronous, specific and feasible documents issued to people.

Reported by Thuy Tien – Translated by Vi Bao