Provincial Standard and Consumer Protection Association, on March 15, held a get-together to mark the 28th anniversary of the World Customer Rights Day (March 15, 1983-March 15, 2011).

 At the get-together, members of provincial Standard and Consumer Protection Association had the chance to learn about 8 rights of customer approved by the United Nations General Assembly, including:

1.The right to satisfaction of basic needs

2.The right to safety

3.The right to be informed

4.The right to choose

5.The right to be heard

6.The right to redress

7.The right to consumer education

8.The right to a healthy and sustainable environment

 So far, provincial Standard and Customer Protection Association has had 7 affiliates with nearly 3,200 members. The association successfully solved and conciliated many appeals with high value…

 Reported by Thu Thao-Translated by K.T