Thu Dau Mot City takes the lead in PAR Index in six consecutive years

Thu Dau Mot City continued to be the leading district-level unit in the 2019 PAR index. This is the 6th year in a row that Thu Dau Mot city leads the PAR index at district level. This accomplishment recognized the determined direction of the city Party Committee and People's Committee in administrative procedure reform (APR), together with the solidarity and unanimity in the APR task implementation of the entire political system.

OSS officials of People's Committee of Phu Tho ward (Thu Dau Mot City) offers advice about administrative procedures to people on the portal of the ward.

To focus on staffing

Building an administration system that serves the people, for the people, is clean, professional and modern, needs thorough, drastic direction and determination of the whole political system from the provincial to local levels. This always concerns and directed by Thu Dau Mot City Party Committee and achieved many good results. In many meetings of Standing Committee, Executive Committee of the City Party Committee, leaders of Thu Dau Mot City Party Committee always considers APR work as the driving force for development, in which human factor is identified as the key in this work. The recruitment, training and retraining of civil servants receive much attention; qualifications of civil servants has been improved from the city level to 14 wards.

The city's leadership attaches importance to staffing; this is the root of all works, the key of the key. Over the years, Thu Dau Mot City Party Committee has done well the personnel planning, evaluation, assignment, which are always tied to training, retraining, building a contingent of good professional leaders, managers and officials in many fields. Civil servants are selected by careful, thorough and inherited planning and training, not only to meet the requirements of leadership, management and service for the people but also to be a source of high-quality personnel for the province. Many officials in charge of receiving and resolving administrative procedures for the people of the city and wards show the closeness, friendliness to the people, is a reliable support to the people. To implement "Friendly government, Friendly office", city officials have changed their mindset administration oriented towards from management to service.

Effective application of information technology

For many years, Thu Dau Mot City Party Committee has seriously directed the improvement of OSS divisions at 14 wards and at the city Public Administrative Center. Thu Dau Mot City Public Administrative Center is an example of the province in APR, provides APR information and services quickly and conveniently through modern IT equipment, friendly working environment, good Internet connection. At ward levels, the improvement of OSS divisions became a real and serious emulation movement, especially in wards of Hoa Phu, Phu My, Phu Loi, Phu Cuong, Phu Tho, Chanh Nghia... OSS departments at these wards meet the standards prescribed by to the Central about the effective IT application, meeting the requirements of APR.

With the goal to gain the people's satisfaction, wards of Hoa Phu, Phu My, Phu Loi, Phu Cuong, Phu Tho has gradually upgraded their OSS divisions, strengthened the human factor, met the development requirements. Phu My ward publicises and regularly checks APR; the Ward People's Committee also set up information boards to list APR regulations, fees, settlement time to each type of dossier as prescribed on electronic screens. Meanwhile, Phu Tho ward introduced an information portal for Covid-19 prevention control, which is considered a new breakthrough in IT application to serve the people in APR. Trinh Thi Ngoc Bich, Chairman of Phu Tho ward People's Committee, said that Party committee and People's Committee of the ward considered APR as the key, throughout task must be integrated into annual programs and plans. The ward People's Committee focuses on IT application to benefit the people in solving administrative procedures, especially through the ward's portal to assist the people before contacting the ward People's Committee.

There are many more reasons for Thu Dau Mot City to be the leading unit in six consecutive years in terms of APR at district-level. This accomplishment represents the solidarity of the entire political system in institutional reform, administrative organizational reform, administrative modernization, public finance reform... It was also the effort of propagation work, application of effective APR models. However, the most successful thing of Thu Dau Mot City in APR work is to serve the people, organizations, and serve the sustainable development of the city.

Reported by Ho Van - Translated by Ngoc Huynh