Binh Duong well performs citizen reception, complaints and denunciations

Update: 02-12-2019 | 18:08:06

In the morning of November 30, the Mission of the Government Inspectorate led by Mr. Le Minh Khai, Member of the Party Central Committee, Government Inspector General worked with Binh Duong province on the implementation of the Major Campaign. right. Welcoming and working with the delegation were Mr. Tran Van Nam, Member of the Party Central Committee, Secretary of the Provincial Party Committee, Head of the Delegation of the Provincial National Assembly; Mr. Tran Thanh Liem, Deputy Secretary of the Provincial Party Committee, Chairman of the Provincial People's Committee.

Mr. Le Minh Khai, Government Inspector General highly appreciated the reception of citizens, high grievance settlement in Binh Duong in recent years.

Reporting to the delegation, the provincial People's Committee leader said that implementing the 2019 Campaign for the Government, the coordination between the authorities and the mass organizations, the Fatherland Front, and socio-political unions is often implemented. often, create favorable conditions for the people to uphold their ownership and participate in building a clean and strong Party and government. The reception of citizens, the reception, handling and settlement of complaints and denunciations comply with the order of procedures and competence according to the provisions of law. Conciliation at the grassroots level, the dialogue before issuing the settlement decision are focused. In the past 5 years, the success rate of grassroots conciliation in the province reached 86%. The handling of letters, complaints and denunciations within their competence at all levels has reached a high rate. Specifically, in 2018 and May 9, 2019, the province received 10,057 cases with 20. 813 visits to complaints, denunciations, petitions and feedbacks. During the period, 1,684 complaints and denunciations were received, in which, the application was eligible to handle 641 applications. As a result, 569/641 applications were solved, reaching 88.76%.

The administrative procedure reform has had positive changes in the direction of close to the people and to the people. Information dissemination and education in general and the law on citizen reception, complaints and denunciations in particular are interested in and innovated in many forms, suitable to each subject.

Mr. Tran Van Nam, Secretary of the Provincial Party Committee said: “To achieve today's results of Binh Duong is the province's good performance in mobilizing people. These achievements are aimed at improving the quality of life of the people, thus creating a consensus of the people, especially in land clearance compensation to implement key projects of the province. The province always performs drastically and continuously in mobilizing people. Every year, the province organizes dialogues with people and businesses to grasp the thoughts and aspirations of the people and businesses in order to timely find solutions to create harmony and benefits for the people.

Through working with the delegation, the provincial People's Committee proposed that the Government Inspectorate would definitely answer the cases that the local authorities have resolved all their powers and applied supporting policies, but not meeting the requirements of citizens. Citizens are constantly submitting applications to many authorities, especially at the central level.

Mr. Le Minh Khai, General Inspector of the Government highly appreciated the mobilization activities in Binh Duong province in the past time. Determining the mobilization is the central task of the entire government system, the Inspector General Chi suggested Binh Duong continue to pay attention to the mobilization in the coming time, especially the reception of citizens to resolve the complaint report. Strictly complying with the Law on Complaints and Denunciations; uphold responsibilities in the reception of citizens, settlement of complaints and denunciations. Improving the quality of efficiency in receiving people, settling complaints and denunciations; It is necessary to thoroughly handle cases of avoiding backlog and prolongation. The Government Inspector General recorded the recommendations of the province and synthesized for the study mission, proposing the Government to solve.

Reported by Quang Tam – Translated by Vi Bao

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Binh Duong well performs citizen reception, complaints and denunciations

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